Time | Service Modification

SERVICE MODIFICATION

IMPORTANT NOTES

1. Please be advised that some of the modification(s) are subject to charges and Terms & Conditions.
2. Please read all the Terms & Conditions accompanying the subscription of the Service(s) before completing this modification form.

A. Customer Information

Full Name (as per MyKad/Passport)

Company Name (as per Business Registration Form)

Phone Number

(Primary)

(Secondary)

Email Address

TIME Account Number(s)
Use commas (,) to indicate more than one account.

Service ID(s) to be modified

B. I Want To

Select Modification:

Selection required

Please enter your Account

New provider is required.

Your Current Number:

Pilot:

Hunting:

Upgrade Broadband Service with Router (24 months contract)

Downgrade Broadband Service with Router (24 months contract)

Upgrade Broadband Service without Router

Downgrade Broadband Service without Router

Current Plan:

New Plan:

Your current number:

Enter your preferred last four digits:

Change billing cycle?

Yes

Where are you moving to?

Within your office unit [ Charges: RM90 ]

To a new address [ Charges: RM129 ]

Block Level Unit The new relocation address should be within TIME coverage. Please click HERE to check your coverage area.

Required Date of Modification

Modification Date is required.

Date selection for relocation is subject to availability from TIME and approval from Building Management.

Your current Billing Cycle:

Modification Date is required.

New Billing Cycle:

Modification Date is required.

Merge Account

Unmerge Account

Time Account Number:

Current Billing Address

New Billing Address

TIME Number

Forward / Divert to:

Normal charges apply

Additional Description / Winback Action

Remarks

C. Upload Documents

Acceptable formats: jpg, png, pdf, doc, docx
Max file size is 5MB/file.

Please attach authorisation letter to proceed with the service modifications request. Download the letter here.

D. Declaration

I hereby confirm that I have requested the above service modification(s) to be affected as per the stipulated date.

I hereby agree that I will bear any changes incurred (if any) for the modification(s) transaction.

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NOTIFICATION

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